Total Conversations
12543
+12.5% vs last period
Unique Users
8765
+8.2% vs last period
Satisfaction Score
92.1%
-1.1% vs last period
Response Accuracy
95.8%
+0.5% vs last period
Avg. Session Duration
5m 23s
+3.0% vs last period
Repeat Usage Rate
45.6%
+2.1% vs last period
Real-time Conversation Flow
24-hour rolling window
Multi-Metric Timeline
Conversations, Users, and Satisfaction over the last 7 days
Top Questions
The most frequently asked questions by users.
| Question | Frequency | Trend |
|---|---|---|
| What are the event hours? | 152 | +5% |
| Where is the keynote stage? | 121 | +8% |
| How do I register for sessions? | 98 | -2% |
| Is there a mobile app? | 76 | +10% |
| What's the Wi-Fi password? | 65 | +3% |
Sentiment Pulse
Overall user sentiment distribution
Channel Performance
Conversation volume by channel
Alert Center
Critical system notifications and insights.
High Latency Detected
API response times are higher than usual.
5m ago
Unusual Spike in Conversations
Conversation volume increased by 50% in the last hour.
32m ago
New Intent Detected
'Refund Policy' is a new, frequently asked topic.
1h ago